When I was quite young, my father had one of the first telephones in our
neighborhood. I remember the polished, old case fastened to the wall. The
shiny receiver hung on the side of the box. I was too little to reach the
telephone, but used to listen with fascination when my mother talked to it.
Then I discovered that somewhere inside the wonderful device lived an
amazing person. Her name was "Information Please" and there was nothing she
did not know. Information Please could supply anyone's number and the
correct time.
My personal experience with the genie-in-a-bottle came one day while my
mother was visiting a neighbor. Amusing myself at the tool bench in the
basement, I whacked my finger with a hammer. The pain was terrible, but
here seemed no point in crying because there was no one home to give
sympathy.
I walked around the house sucking my throbbing finger, finally arriving at
the stairway. The telephone! Quickly, I ran for the footstool in the
parlor and dragged it to the landing. Climbing up, I unhooked the receiver
in the parlor and held it to my ear. "Information, please" I said into the
mouthpiece just above my head. A click or two and a small clear voice spoke
into my ear.
"Information."
"I hurt my finger..." I wailed into the phone. The tears came readily
enough now that I had an audience.
"Isn't your mother home?" came the question.
"Nobody's home but me," I blubbered.
"Are you bleeding?" the voice asked.
"No," I replied. "I hit my finger with the hammer and it hurts."
"Can you open the icebox?" she asked.
I said I could.
"Then chip off a little bit of ice and hold it to your finger," said the
voice.
After that, I called "Information Please" for everything. I asked her for
help with my geography, and she told me where Philadelphia was. She helped
me with my math. She told me my pet chipmunk that I had caught in the park
just the day before, would eat fruit and nuts.
Then, there was the time Petey, our pet canary, died. I called "Information
Please" and told her the sad story. She listened, and then said things
grown-ups say to soothe a child.
But I was not consoled. I asked her, "Why is it that birds should sing so
beautifully and bring joy to all families, only to end up as a heap of
feathers on the bottom of a cage?"
She must have sensed my deep concern, for she said quietly, "Wayne, always
remember that there are other worlds to sing in."
Somehow I felt better.
Another day I was on the telephone, "Information Please."
"Information," said in the now familiar voice. "How do I spell fix?" I
asked.
All this took place in a small town in the Pacific Northwest. When I was
nine years old, we moved across the country to Boston. I missed my friend
very much. "Information Please" belonged in that old wooden box back home
and I somehow never thought of trying the shiny new phone that sat on the
table in the hall.
As I grew into my teens, the memories of those childhood conversations never
really left me. Often, in moments of doubt and perplexity I would recall
the serene sense of security I had then. I appreciated now how patient,
understanding, and kind she was to have spent her time on a little boy.
A few years later, on my way west to college, my plane put down in Seattle.
I had about a half-hour or so between planes. I spent 15 minutes or so on
the phone with my sister, who lived there now. Then without thinking what I
was doing, I dialed my hometown operator and said, "Information Please."
Miraculously, I heard the small, clear voice I knew so well. "Information."
I hadn't planned this, but I heard myself saying, "Could you please tell me
how to spell fix?"
There was a long pause. Then came the soft spoken answer, "I guess your
finger must have healed by now."
I laughed, "So it's really you," I said. "I wonder if you have any idea how
much you meant to me during that time?"
I wonder," she said, "if you know how much your calls meant to me. I never
had any children and I used to look forward to your calls."
I told her how often I had thought of her over the years and I asked if I
could call her again when I came back to visit my sister.
"Please do", she said. "Just ask for Sally."
Three months later I was back in Seattle. A different voice answered,
"Information." I asked for Sally.
"Are you a friend?" she said.
"Yes, a very old friend," I answered.
"I'm sorry to have to tell you this," she said. "Sally had been working
part-time the last few years because she was sick. She died five weeks
ago."
Before I could hang up she said, "Wait a minute, did you say your name was
Wayne?"
"Yes." I answered.
"Well, Sally left a message for you. She wrote it down in case you called.
Let me read it to you."
The note said, "Tell him there are other worlds to sing in. He'll know what
I mean."
I thanked her and hung up. I knew what Sally meant.
Never underestimate the impression you may make on others. Whose life have
you touched today?
Life is a journey, NOT a guided tour.
